Last Updated: June 18, 2026

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Kaalgyan.com.au ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal and sensitive information when you visit our website (kaalgyan.com.au), use our digital services, or book our 30- and 60-minute astrology consultations.

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We operate in Victoria, Australia, and comply with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Health Records Act 2001 (Vic) regarding the management of sensitive personal information.

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1. Information We Collect

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To calculate accurate Vedic astrological charts (Kundli) and provide tailored spiritual and planetary guidance, we must collect information that goes beyond standard contact details.

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We collect the following categories of information:

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• Identity & Contact Information: Your full name, email address, and phone number.

• Astrological Birth Data: Your exact date of birth, exact time of birth, and precise place of birth (city, state, and country). Note: Without this data, precise chart calculation is mathematically impossible.

• Consultation & Sensitive Information: Details you share voluntarily during or before your 30- or 60-minute readings regarding your career, financial goals, relationship dynamics, emotional well-being, or spiritual beliefs.

• Payment Information: Financial transactions are processed securely through our third-party provider (e.g., Wix Payments, Stripe, or PayPal). We do not store your credit card or banking details directly on our servers.

 

2. How We Collect Your Information

We collect information directly from you when you:

• Fill out our booking intake forms on our website.

• Subscribe to our newsletters, horoscopes, or zodiac insight updates.

• Communicate with us directly via email, contact forms, or during digital consultations.

 

3. How We Use Your Information

We only use your personal information for purposes directly related to our core functions, specifically:

• Service Delivery: Calculating your personal Kundli, analyzing current planetary transitions (Dashas), and conducting your booked consultation sessions.

• Communication: Sending booking confirmations, structural consultation links, intake reminders, and automated calendar updates.

• Marketing (With Consent): Sending periodic newsletters, celestial event breakdowns, and promotional updates if you have explicitly opted into our mailing list. You can opt out at any time via the "unsubscribe" link.

We will never sell, rent, or trade your personal or birth data to third-party advertisers.

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4. Storage, Security, and Data Retention

We treat your data as a significant liability and take data security seriously.

• Wix Platform Infrastructure: Our website and booking systems are built on the Wix platform. Your data is stored securely behind commercial firewalls on database servers that comply with global data compliance protocols.

• Security Measures: We implement secure access controls, multi-factor authentication (MFA), and data encryption protocols to ensure your sensitive birth details cannot be accessed by unauthorized parties.

• Data Retention: We retain your astrological charts and session brief notes only for as long as necessary to provide ongoing consultation services to you, or to fulfill our legal obligations under Victorian and Australian commercial laws.

 

5. Sharing and Disclosure of Information

We only share your information with trusted third-party service providers necessary to operate our business, including:

• Booking and Calendar Management: Systems used to manage schedule blocks and booking automations through Wix.

• Secure Payment Gateways: Encrypted financial processors.

• Digital Meeting Platforms: Secure video conferencing tools (like Zoom or Google Meet) used to conduct your readings.

We may also disclose your information if required to do so by Australian law, a court order, or to prevent a serious threat to life, health, or public safety.

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6. Accessing and Correcting Your Information

Under Australian privacy laws, you have a legally enforceable right to access the personal information we hold about you and to request corrections if that data is inaccurate, incomplete, or out of date.

If you realize your birth data was submitted incorrectly (e.g., an error in the exact minute of birth), please contact us immediately. We will update your records and adjust your chart metrics accordingly.

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7. Making a Complaint

If you believe we have breached the Australian Privacy Principles or the Victorian Health Records Act 2001, you have the right to lodge a formal complaint. Please outline your concerns in writing using the contact details below. We take privacy complaints very seriously and will respond within 30 days to resolve the matter.

If you are unsatisfied with our response, you can escalate your complaint to:

• Federal Level: The Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

• Victorian State Level (Sensitive Data): The Victorian Health Complaints Commissioner (HCC) at health.vic.gov.au.

 

8. Contact Us

For any questions, requests to access or correct data, or privacy-related inquiries, please reach out to us at:

• Business Name: Kaalgyan.com.au

• Location: Melbourne, Victoria, Australia

• Email: Kaalgyan@hotmail.com